Frequently Asked Questions

We are located at the corner of Montrose and Ravenswood in the Lincoln Square/Ravenswood neighborhood. We are a block and a half east of the Montrose Brown Line stop and 4 blocks south of the Ravenswood Metra stop.

Lillstreet does not have a parking lot but there is street parking all around the Art Center. The best times of day to find parking are during evenings and weekends, but if you are here during the day your best option is usually to look south of Montrose on either side of Ravenswood.

Yes, we use a secure online processing system so that your credit card does get charged automatically for the total amount of the purchases in your shopping cart.

Any materials you would need to bring to the first class would be specified in the class description and in the general department tips on what to wear and bring. If the class does not specify anything to bring, it means that materials will be provided for the first class and students will be given a list of materials they need to purchase. In any department, you should come to class in old clothes or with an apron, because you may get messy!

Due to Covid-19 restrictions and precautions, we are taking to keep students safe, we are not offering any make-up classes at this time.

No, unfortunately, we only offer classes at the full price, not by the class. Most of our students do go out of town or miss classes for one reason or another and instructors can catch students up at the next class. If you are going to miss several class sessions, you may want to consider either signing up for a shorter class or waiting until the next term to take a class.

As long as you notify the Lillstreet office staff two weeks before the first class meeting, you can get a refund, minus a $15 processing fee. Not attending class does not constitute an official drop out. After this date, no refunds are available but you may be able to get a full or partial store credit towards another session. Please visit our Policy page for all details.

A Lillstreet staff member will call to notify you if a spot opens up in a class and you are next on the waitlist. At that time, you will have 24 hours to sign up or we will offer the space to the next person on the waitlist. If you do not hear from us, unfortunately that means that nobody dropped out of the class and you should either sign up for an alternate class or wait until the next session and register early. 

Class limits are set for the benefit of all students, if classes are too crowded there is not enough work space, tools or individual instruction, so we do need to adhere to class maximums. Lillstreet does often open additional sections of popular classes so please get on the class waitlist if it is full. Be sure to sign up early to avoid classes being full!

We find it just as frustrating as you do to cancel classes and do everything we can to make classes run. We are constantly working to promote our classes and reach out to new students while retaining our current students. However, consistently running classes with 4 or less people would quickly put the Art Center out of business because we would lose money, so we do need to cancel classes if enrollment is low.

Please contact the front desk to see if the department you’re interested in is offering any paid open studio.

No, the second session is exactly the same as the first session. 

You can take either one, or both if you want more work time and experience.

Tell us about who you are and your work; we’d love to see if it is a good fit for our store. We especially encourage women and non-binary artists of color to apply to help undo the work of historical under representation in the arts.